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Wednesday, 19 June 2019

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Zopim, Best online startup project in Singapore

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Zopim, a Singapore-based startup known for its live customer support chat widget, was acquired by San Francisco’s customer support company Zendesk in a deal worth S$30 million in 2014. It was one of the biggest exits among Singapore startups.

The Singapore company started in 2008 and came out of beta two years later. The founders, among them Qing-Ru Lim, struggled in the early stages, paying themselves a measly S$410 a month for two years. The hard work bore fruit and they grew their user base to 40,000 businesses at the time of the Zendesk deal. A source familiar to the transaction said Qing Ru got S$3.57 million for her stake in the company.

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